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Employee Management  ·  HR Management  ·  Workplace Productivity

3 Ways to Identify & Overcome Unconscious Bias in Your Company

By Jennifer Brust 

3 Ways to Become Aware & Overcome Unconscious Bias in Your Company

What is unconscious bias?

Before we can discuss how to overcome unconscious bias in your company, we need to understand what it is. Unconscious bias is created when we make assumptions about people inside of our business without asking “why” you are feeling this way. 

Let’s say for example you’re doing an interview with a potential new employee and during this interview, in your mind you’re thinking “oh we don’t really click, they’re not going to be a good fit within our company culture.”

We must ask “why is that?” and start peeling back the layers of the opinion. Where this assumption is coming from? Is it the way they’re dressing? Perhaps it’s different than how those you are used to inside of your company dress. Is it what they like to do in their free time? What is it that’s not in line with your company culture?

Another example of this is if you are the CEO of a business and you graduated from Cornell. When deciding your executive suites, you choose to hire everybody within graduates from Cornell. This shows a bias that people from this particular university are more intelligent, qualified, they all click together because they may have common interest, they understood the same “lingo,” from that university, ect. Often, traits that resemble our younger selves, even as if you were in high school when we experienced “clicks,” can appear in the work environments in the form of unconscious bias you might not even be aware of it

So what is so damaging about unconscious bias?

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Unconscious bias presents the opportunity for potential lawsuits for discrimination. This can also put us at risk of what we call affinity bias, which is created when we gravitate towards people that are like us.

Many people experience this challenge because they are more comfortable when they are surrounded by a circle of people that are like-minded, that have the same interests. When this happens it’s hard to get a different perspective on things. It’s hard to grow as a company, as an individual as a department, if you are surrounding yourself with like-minded people. It becomes hard to look at things from different perspectives.

In business, it is so important to have a melting pot of different perspectives coming together and showing respect. A diverse workforce brings more creativity, productivity and helps build and foster an inclusive culture. We need to value people coming from a different walk of life. Someone who went down a different road than you, or I will bring a new perspective. It might be more creative than what we could have produced on our own. That is the value of being surrounded with people who have different experiences.

3 Ways to Identify & Overcome Unconscious Bias

  1. Consciously look at who’s in your inner circle. 

    Who’s on your executive team? Do they look like you? Are they the same gender as you? Do you have a lot of common interests? Explore this! If the answer is “yes” to all of these questions, then you need to start considering how you’re interviewing, how you’re hiring, and how you’re bringing people on board.

  2. Request someone outside of your inner circle evaluate your environment.

    Someone who is not familiar with this group will be able to more easily identify if they find some unconscious bias or affinity bias. Because it’s hard to see when we are surrounded by our ideals, we can make justifications for what we want, without realizing how much unconscious bias is present. 

  3. Educate yourself about this topic and your employees.

    Understand and get to know your employees. Do you have a team that is excelling, or struggling? Ask “how is this team structured? Do they have a diverse structure? If it’s working let’s dig in and see why it’s working. If it’s not working, what needs to change?”

 

Sparta Business Solutions | Full-service HR Management Company based in the Bay Area

Conclusion

Remote work has become common for the white-collar workforce. About 41.8% of Americans continue to work remotely, over a year after the start of the COVID-19 pandemic. Many employees want to continue working remotely. However, businesses also need to get workers back into the office. Remote work increases productivity but also limits communication and innovation.

A hybrid work model provides a balance between remote work and office work. Hybrid schedules are unlikely to go away, requiring businesses to start thinking about how to adopt a more flexible work arrangement.

Contact us to set up a demonstration and explore the steps needed to implement a hybrid work policy in your workplace.

References and Resources
  • Microsoft – The Next Great Disruption Is Hybrid Work—Are We Ready? White Paper
  • Hi Bob, Inc. – The advantages of the HYBRID WORK MODEL – White Paper

 

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Sparta Business Solutions is your premier HR Consultants in the Bay Area. We have been helping businesses navigate the ever-changing HR compliance laws along with all aspects of HR Management. It’s our goal to become a partner in your business growth and ensure that you’ve prepared your staff and talent for the future.

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